1. Information We Collect
When you make a purchase or create an account, we may collect:
- Name
- Contact number including mobile and WhatsApp
- Delivery address
- Email address
- Payment details processed securely through encrypted gateways
2. How We Use Your Information
We use your information strictly to:
- Process, fulfill, and deliver your orders.
- Communicate order status updates and tracking details.
- Provide customer support and resolve issues.
- Send promotional updates only if you opt in.
3. Data Protection & Sharing
We implement reasonable safety measures to keep your personal information secure.
We do not sell, trade, or rent your personal data. We only share necessary details such as name, address, and phone number with trusted third-party partners including courier companies and secure payment gateways such as PayHere for order delivery and payment processing.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember shopping cart items, and analyze site traffic to improve our services.
5. Contact Us
If you have any questions regarding your privacy or data, please contact us at bealorah@alorah.lk or 070 255 5515.